Programme and module feedback

Providing feedback on your programmes and modules

We continuously review our programmes and how we deliver them, and students’ feedback on their experience through the programme is an essential component of that process. We therefore ask students to submit feedback on their modules and on their programme overall via Programme and Module Student Evaluative Questionnaires (SEQs.)

We use Opinio, and online survey tool, to collect feedback anonymously.

Programme and Module SEQ responses are analysed and summaries (minus written comments) are published via Moodle; matters arising are considered by the Staff Student Consultative Committee and the Departmental Teaching Committee. This data, and any matters arising, inform the Annual Student Experience Review (see below.)

Module feedback

At the end of Terms 1 and 2 we will ask you to complete a Module SEQ for each of the modules on which you were registered during that term. The questionnaire will ask you to give feedback on each module’s content, how it was delivered, the support you recieved, etc.

Summaries for each module (including written comments) are made available to the Programme Directors and senior staff within the department.

Programme feedback

Near the end of your programme we will ask you to complete a Programme SEQ. The questionnaire will ask you to provide feedback on your programme overall and your experience as a student with us.

Annual Student Experience Review

UCL operates a comprehensive annual review of teaching and learning via the Undergraduate and Postgraduate Annual Student Experience Review (ASER) processes.

The ASER includes a review of student survey data (for example the National Student Survey and Postgraduate Taught Experience Survey); internal programme and module feedback; student performance data; student profile data (gender, ethnicity, etc.); employment data; and External Examiner Reports.

We also ask students for feedback via the Course Representatives, the Staff Student Consultative Committee, and the Departmental Teaching Committee.

Other ways to provide feedback

We strongly encourage you to provide feedback throughout your studies, and especially if you run into issues or difficulties; the sooner we know about a situation the sooner we can take action. The following are some of the ways you can provide feedback and raise issues:

You can also speak to your Programme Director, Programme Administrator, or the Departmental Tutor (see teaching contacts.)